Customer 01 values
Speed to resolution24/7 availability
Predicted best match
Making CX metrics the world's biggest revenue engine.
ProxyLink gives consumer AI products the signal to match every customer with the provider most likely to treat them best.
Join the WaitlistThe mission
CX has always been treated as a cost center. We're making it a primary driver of revenue.
When the best customer experience wins the customer, every dollar spent on CX becomes a dollar spent on growth.
Pillar 1 / Personalized prediction
There is no single best provider. There is a best provider for each customer.
We compare providers within the same industry fairly and objectively. Then we make the prediction personal, weighted by what each customer actually values.
Customer 02 values
Price transparencyFlexible scheduling
Predicted best match
Provider A
91 / 100Customer 03 values
Human supportWarranty coverage
Predicted best match
Provider C
96 / 100Same industry. Same objective data. Three different winners.
Pillar 2 / CX tied to revenue
The ROI proof CX teams have never had.
Every lead the algorithm routes traces back to the specific CX metric that earned it. Walk into leadership with evidence, not sentiment.
CX metric improves
-38%
First response time, quarter over quarter.
Prediction rises
+214
New customers routed by the algorithm.
Revenue attributed
$1.2M
Traced to the CX investment that earned it.
The founding group
We are assembling a dream team of CX leaders to craft the algorithm.
The people who run contact centers and CX practices know what best actually means. Founding members work directly with us to define the metrics, the weights, and the standard the industry will be measured against.
- Shape how customer experience is scored
- Early access before public launch
- A named seat at the table when the standard is set